Our guiding principle is a firm commitment to quality that is why we support you in the choice, installation, training and maintenance products.
Our support services
Installation and delivery
directly in your institute
We can install* your Watermass product directly in your treatment room in order to provide you with total peace of mind.
We are proud to support you throughout the different phases of your project, we will guide you from the delivery to the implementation of the device.
*requires purchase of installation service
Training to enable you to perfectly
administer your care treatments
Stas Doyer is an accredited training center and offers a full-day or half-day training program.
Become an expert in Watermass Body Care.
The training objectives are the following:
1.
Be able to provide a 30 to 45-minute Vichy shower session using Watermass material. Master the required postures, movements and gestures.
2.
Learn about the regular maintenance needs of Watermass products.
3.
Understand the benefits of receiving Watermass treatments so that you can knowledgeably recommend it to your clients.
As part of our commitment to quality, we provide after-sales service
and our products are under warranty
Watermass products are under warranty during the first year. We provide you with a telephone assistance service with our experts who will guide you remotely on the initial actions to take. We also provide you with a network of approved installers to help you out quickly with any issues you may experience.
Stas Doyer can also give you the necessary contact information for its network of partner companies These partner companies can help you with the maintenance of your material. We advise you to perform full general maintenance once every year.
By scrupulously maintaining your Watermass product(s) you will ensure its longevity and quality of care please feel free to contact us about cleaning and maintenance requirements.